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University of Illinois Extension

Beware of Prescription Card Scams

Beware: National Prescription Savings Network

If you have recently received a notice in via U.S. mail from the National Prescription Savings Network, please know that the "free supplemental coverage" mentioned in the letter is not a part of the Affordable Healthcare Act or "Obamacare" as also stated.

The New York Better Business Bureau gives the company a C rating, and further states its parent company is ScriptRelief LLC that operates under five alternate business names:

  • U.S Prescription Discounts
  • Help Rx
  • Rx Relief
  • The Healthcare Alliance
  • National Prescription Savings Network

ScriptRelief LLC is actually a marketing firm that makes money through payments by drug companies when the card is used. According to the Los Angeles Times, Loeb Entreprises is the New York marketing company that co-owns Script Relief and its various aliases with a company called Catamaran, which specializes in negotiating drug prices with pharmacies. The websites of ScriptRelief LLC and Loeb Enterprises share the same Fifth Avenue address in New York.

By using the card, you are sharing your personal information that can be used according to the ScriptRelief privacy policy: "we may share your information with other companies whose products and services may be of interest to you." And further, "We may share your information with our other businesses and affiliated companies," and "we may combine the information that we collect from you with information that you provide to us in connection with your use of our other products, services and websites, or information we collect from third parties."

ScriptRelief LLC also claims that it can save between 50 and 75 percent off prescription prices; however, a study conducted by Consumer World of discount cards including Costco and AAA found that savings were likely to be closer to 16 percent.

This is a guest post by Jenny Garner, Community and Economic Development Educator.

Posted by Chelsey Byers Gerstenecker at 9:55 AM | Permalink
Comments(45)

45 Responses to "Beware of Prescription Card Scams"

  1. olivia a. says:

    Yes it 's true we are be careful of prescription cards scam but i have a very nice experience with prescription drug card. I share you also the link from where you can't find any kind of fraud regarding drug cards discount http://prescriptiondrugcard.org/

  2. Allison K. says:

    Thank you for your article and the information therein. You clearly did your research. I appreciate your brevity, factual data and your direct but non-dramatic style. I received two prescription cards in the mail today. there was nothing in the mailing that addressed privacy at all and frankly I was more concerned about their fees, trying to figure out how and when they would bill me for this free service! Privacy hadn't occurred to me. It's interesting to me that they have no obligation to disclose that they're getting paid by the pharmacy/ pharmaceutical company nor what they plan to do with our personal info. Any way thank you for this article and I added you to my favorites and look forward to hearing more of what you've got to say.

  3. Gail M. says:

    A fraud. Beware !

  4. Alan R. says:

    Thanks for the article. I also received their cards in the mail and wasn't sure if I was somehow enrolled through my work (large non-profit healthcare organization). I'm glad I checked it out first.

  5. Grzegorz M. says:

    Works for me !!! Last month i paid $70 for my pills - with this card (NPSN) i paid $16 !!!!! Simply present the card at order refill, pharmacist add the codes from card with no comments and boom! Instant discount. I have no idea how it works but it just simply works !

  6. michael h. says:

    I also recived cards in the mail. I dont know how they got my physical address because it differs from my e-mail address.that sent a red flag up alone, after reading what others have shared Iam glad I destroyed the cards.

  7. Mark H. says:

    Nothing is free. There is always a price to be paid and in this case, it's your personal information without your knowledge and without asking for written consent, which, in my humble opinion, is priceless.

  8. John D. says:

    I just received these and willl be writing a letter for their unethical practice of marketing and sending these cards to my physical address without my consent. More junk mail. Script Relief LLC go away with your bogus cards.This is for the desperate my Personal Info is more important plus I have Tricare which is more respected from my military service!

  9. Blythe D. says:

    The card that I received today from National Prescription Assistance Network (small print says Script Relief, LLC & claims are processed by Catamaran) says on the back that they do not rent or sell your personal information. Could it be that this is simply an incentive to purchase name brand prescriptions at a discounted rate as opposed to drub companies losing money to generic copies? For what it's worth, mine had no address on it- only "Mail Service Code 254031P" like maybe it was mass mailed?

  10. Paddy H. says:

    I also received 4 cards today in my post without addressing personally to me (No name no address just read: MAIL SERVICE CODE: 254031P). I agree with Mark H. that your personal information is priceless. No one in America will took this kind of effort and cost to send you something just for FREE. Too Good to be True then it is... Greed and Scam...Beware! :)

  11. Paddy H. says:

    I also received 4 cards today in my post without addressing personally to me (No name no address just read: MAIL SERVICE CODE: 254031P). I agree with Mark H. that your personal information is priceless. No one in America will took this kind of effort and cost to send you something just for FREE. Too Good to be True then it is... Greed and Scam...Beware! :)

  12. Leann P. says:

    I received one of these in the mail this week also. The first red flag is that there was no name or address on the envelope. In place of a mailing address were the words "MAIL SERVICE CODE 254031P". I googled this phrase, but really only came up with a couple of discussions from people who had received the same piece and were equally bewildered/suspicious. The thought was that this was an indication of junk mail that hadn't gone through the mail system, but delivered similar to mail pieces marked "Postal Customer". The absence of postage or even "bulk rate" stamp/postmark often used in junk mail was also suspect. I thought I'd recognized this name from a few years back and, at the time, had thought it might be related to the Affordable Care Act. However, what I found then, and perhaps is still the case, was that they had been reported to Better Business Bureau. Beware. (Incidentally, I live in TX.)

  13. John M. says:

    It's worse yet.....reliable companies are now putting these dangerous, identity stealing Rx cards in THEIR mailers. Causing people to believe they are safe. Please, everybody be cautious. Mark H. is --RIGHT ON !!!!!!

  14. patrick s. says:

    I received the card in the mail and did not think it was real. I do not have prescription part on my medicare and needed to get my blood pressure and inhaler. i took this card to the pharmacy and it really helped. it does work, not sure how but it helps.

  15. Lon R. says:

    These cards were sent to our address in my daughters name, and because of this I was skeptical. After finding this article, I realized that my daughter's personal info was used after trying to use a coupon at my local pharmacy that I printed online. The Coupon was pretty useless, and this card is basically the same thing... a somewhat useless coupon. I don't really call it a scam, but it is very misleading and a bad marketing method. I too don't like that personal information was used in this manner.

  16. Carl W. says:

    I live in Michigan. I am receiving the national Prescription savings network cards. they are rentless.

  17. Bob W. says:

    I just received the cards and if I need a prescription, I might actually see what it would cost with and without the card. I have a $500 deductible so any savings would help me out!

  18. Maurine s. says:

    i received 2 cards last week, but I have good pharmacy benefits with my insurance. So I will be throwing these away in view of your research. Thank you so much for the information.

  19. Anna S. says:

    The 411 they have from you is already public information especially if you have a land line. White pages has been used before the internet was ever around. Please your identity what your SS# they never ask for your SS# in any event you are receiving the cards because you have filled out something online just with your address or land line phone number on it. ABC had a segment on these cards and never once gave warning they STEAL identity nor go as far as somehow mysteriously getting your extremely personal information. But what can be found out by a simple search in a phone book is what really they are using. No nothing is for free and most of these cards do THIS IS NOT AN INSURANCE PROGRAM. So after doing a research of my own before venturing into using one. I learned that there are organizations forking out to help the cost of medication. No nothing if for free but who said these cards offered FREE medication. They work a deal with pharmacies, pharmaceutical and the organizations to provide way for some of us poor folk to get by. Heck NSA probably already knows more about you than these discount card groups. Since white pages carries your name your basic identity is already public information.

  20. Jewel B. says:

    I'm from Hawaii. I just received two cards today. At first I wondered if they were part of Obamacare. But only I got a set of these and not my husband. Second, I kept looking to see what the catch was--if there was a hidden price or fee. But it said there was no charge. Then I realized that this company might sell your personal information they harvest when you use these cards. Not only will they find out your personal information, but they will know what drugs you are using and make that information available to God only knows. I value my privacy and do not wish to have such personal information in the hands of organizations and companies that I do not know about. Glad I found this message board because it confirmed my suspicions.

  21. Matthew G. says:

    Can someone please comment about what information these people could potentially use? Selling information is one thing but one of you made the claim that they are stealing identities and I would like someone to elaborate. As an aside, I think many of you are completely ignorant to the concept of the year 2015, we have no privacy and your information is stored in every data center circumnavigating this entire world. Unless you don't use cell phones, banks, internet, electricity,....those sorts of things.

  22. Phil P. says:

    I always see these cards in the mailers coming from utility companies. I never trust the products advertised in those envelopes but before reading this article and seeing the comments I had actually become tempted to try it out for my prescriptions. I will take my chances with my insurance discount instead.

  23. Phil P. says:

    I always see these cards in the mailers coming from utility companies. I never trust the products advertised in those envelopes but before reading this article and seeing the comments I had actually become tempted to try it out for my prescriptions. I will take my chances with my insurance discount instead.

  24. Kelly D. says:

    I tried to use this card once before at our local Rite Aid. They told me they wont accept them. I just received more of them in the mail yesterday. Addressed to me but no company name. The address it came from was 1202N 75th Street #229, Downers Grove, IL. 60516.

  25. Susan F. says:

    At this time the BBB has Script Relief LLC rated a B+ company, even though Script Relief LLC does not appear to seek BBB accreditation. While we certainly do need to be cautious and do our homework, I don't believe the Rx Savings Cards Script Relief LLC issues are scams as we're lead to believe by the title of this article. No personal information is shared; however, they are using your purchasing information. Which, in part, is already being collected by the distribution process of the inventory. With a $2500 deductible per person on our health insurance I certainly am going to take this card with me for my next prescription to find out if it can leave a few more dollars in my pocket. There is a down side if you already have health insurance - if you use this card to purchase your medication your co-pay amount will not be added to your total out-of-pocket because it's not being filed with your insurance. So if you have a high annual medication cost do the math so you reap the best benefit.

  26. STEVE P. says:

    very glad you posted this. it amazes me what lenghts they go to to get your personal info.

  27. George W. says:

    Good article, but someone needs to do more investigation. Apparently, some people are obtaining substantial discounts by using these cards. What is not clear is how Scriot Relief makes money from this program. Why would drug companies send money to Script Relief for people to obtain their drugs at a lower price?

  28. Chuck B. says:

    I would not doubt that your personal information is being compromised, because I know for a fact that they are acquiring their information for prospective card recipients from third party collectors. Since the late 90s I've been using false names online for everything I can. The most common being the name Chuck Biscuits, which was the name they mailed their cards to. What interests me is how they acquired my real address tied to that false name. I guarantee my real address and that false name have never been used together in any way. I have several false addresses I routinely use as well (and of course false phone numbers). In post #19 Anna S. said that the information they use for soliciting could come from public records, such as the white pages. In many cases this could be true, but not in mine. For nearly a decade, I've had no utilities in my name nor a dwelling in my name. I am not a registered voter and I have no criminal record. As far as public records are concerned, I dropped off the map nearly a decade ago. Of course I can still be found by other means (Social Security, driver's license, work record, etc.), but not by public records. I'm certain in my case that they didn't acquire my information from something reliable like a Social Security database, because they would have had my correct name with the correct address. It had to have come from a third party collector. I would absolutely never use any product or service that solicits from information acquired through a third party collector, no matter how much actual money they saved me. Any business that buys your personal information will have no problem selling your information as well. I don't want what prescriptions I'm buying added to the information being sold. David Lazarus of the LA Times wrote an interesting article on the NPSN cards. He dug a little deeper on the subject, including a conversation with NPSN / ScriptRelief spokesman, Ed McCabe. It can be found here: http://articles.latimes.com/2013/jul/25/business/la-fi-lazarus-20130726

  29. Whit a. says:

    I received two cards in the mail. What struck me is that I don't even need prescriptions. I immediately researched and upon finding this article, cut up the cards and plan on burning them. Thank you so much!

  30. Michael E. says:

    This card is worthless. Don't waste your time with it.

  31. Jo Jo B. says:

    The prescription portion of my insurance policy no longer covers my most expensive drugs, A drug I paid $55 last year is now $166. On this drug, a 16% savings would be $20.56 savings. And my insurance company does not count this cost toward my deductible. Does anyone know if I can submit only these 4 drugs not covered and still pay for other 6 prescriptions through my insurance? Or will they know of the other 6 and require me to buy them through their card also?

  32. Mohinder S. says:

    I received two cards in the mail. My doctor prescribed me medicine which was going to cost me $104. I presented the card to Walmart Pharmacy and I got the medicine for $24. It works for me. I do not see where is the scam.

  33. Brandon M. says:

    Was the address downers grove Illinois. If so I just received it as well.

  34. DJ G. says:

    Not sure exactly why I got these or why they work. However, I work in the fraud prevention arena. Many times we see "marketers" trying to get good information to sell. These seem to be attempts to tie your identity, which they acquired from some other source or website to your pharmacy usage. If they see you using the "discount" they have a way to see your patterns to sell back to the drug companies. The way of the world these days, but if you use them, you are confirming they have a "good" identity that is worth more money.

  35. James O. says:

    I see a lot of posts based only on suspicion. However, most who are posting have not tried using the card, so they are not basing their comments of experience or fact. A few people have evidently used these card and saved money on their prescriptions. I've not yet used the card but, I will put it in my wallet and try using it for my next refill. Let's post facts, based on personal experience and skip the unfounded posts based only on, fear, distrust and suspicion. I'm not discounting the fact that there are thieves everywhere trying to find their way into our bank accounts and credit cards. But, posts based on fear and here-say are only reaping more of the same.

  36. Charles L. says:

    I received cards from the National Healthcare Alliance. Figured it was a scam but asked a Walgreens pharmacist if she was aware of the company. She was not. I asked her to check the price of a prescription of around $400.00 at full retail. With the AARP Supplemental Drug program, the bill was $128.00 and with the unsolicited, Healthcare Alliance card, the bill came to $98.00. I used the second card, so far, with no "ill results" or additional email advertising.

  37. Ed R. says:

    First I have no pharmacy plan on my insurance, it's strictly a deductible plan About 18 mos ago I began a new arthritis drug that cost me $180. a month. For about a year I got them through Canada for $30 a month. When I got this card I thought WTHeck, I'll see if it'll save me money, By that time the Walgreen price was $209 and the card brought it down to $43. I've been using it for at least 4 mos. now and no new influx of other mailings and I don't have the hassle of dealing with the Canadian pharmacies. As for them culling info, I don't see how it could be any more info than any other company or service I deal with on the internet.... I know my post sounds like a shill for them but it's just a personal experience.

  38. Albert Z. says:

    Data point from Portland Oregon. Yesterday, I received a non-addressed envelope (mass mailing) from Prescription Assistance Services, 217 Centre St. #2100, NY NY. Same promises for "savings up to 75%." By the way, NPANetwork is in that same building, same floor. Smells like phish to me.

  39. Albert Z. says:

    Data point from Portland Oregon. Yesterday, I received a non-addressed envelope (mass mailing) from Prescription Assistance Services, 217 Centre St. #2100, NY NY. Same promises for "savings up to 75%." By the way, NPANetwork is in that same building, same floor. Smells like phish to me.

  40. Shannon D. says:

    Where do these are so-called companies getting peoples' mailing information from? From public records? Are they misrepresenting themselves to get private information from vulnerable people? Seems Script Relief is parent company of American Prescription Discounts, sending unsolicited mail. Seems not registered with BBB and AARP rep did not know anything about this company. Complaints noted on web. People being advised to report concerns to the police.

  41. Douglas P. says:

    Having just recently relocated, I've yet to obtain new health insurance at a new job. My wife used one of these cards today at Walmart pharmacy, and saved quite a bit. Instead of paying $ 104, she paid $ 38 after presenting the card.

  42. Douglas P. says:

    Having just recently relocated, I've yet to obtain new health insurance at a new job. My wife used one of these cards today at Walmart pharmacy, and saved quite a bit. Instead of paying $ 104, she paid $ 38 after presenting the card.

  43. Susie T. says:

    My dauhter SUFFERS from migrains. We've tried many meds over the years. Found one a few years ago, works within 15 mins and no side effects. My insurance co will no longer pay for it because there are other meds out there. We don't want to start going from meds to meds to try to find one, already did that. Used this card and only cost $30 for her same medication. Out if pocket, couple hundred. So happy and so is she

  44. peggy d. says:

    My sister, who has no insurance at this time, recently got out of the hospital and had some prescriptions to be filled. One of those was over $200 which she needed to follow up with the treatment that she had gotten while in the hospital. She had a major operation. She used one of the cards she had received in the mail. It brought the price down to under a $100. Shannon D. says she got the card and she hadn't asked for it. How many times do you get mailings that you didn't ask for? How did they get your address? James O has a point. How do you know it's a scam? I've had to use one of the cards that was sent to me. At the time I had no insurance and had to pay for my meds and doctor's visits. And I'm on a fixed income. Don't judge unless you've tried and you had a bad experience. Then you'll know.

  45. james r. says:

    I have used this card a LOT!!! I own a company with 70 employees and we have a cadillac health care plan and this card beats my healthplan drug costs by half!!! Most recently daughter was on biologics costing over $3,000 retail where my healthplan card (UHC) "discounted" cost was $1,400 and this National Prescription Savings Network was a fraction of my UHC card price. In another case my UHC card would not cover the drug at all while this NPSN card gave me an incredible discount... I don't care about the privacy issues or who pays who behind this card.... it works and works great!!!! I have no affiliation with this card company and I was just upset with people sliming it without having tried it. News media gets carried away sometimes and this appears to be one of those situations.

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