December 7, 2015
In 2015, my dad was struggling to navigate healthcare.gov to determine which health insurance program was best for him and our family. Instead of continuing to struggle, he contacted a local assister, also known as a navigator, less than 20 miles from our home. He scheduled an appointment with the assister to discuss his options. He found that having these discussions in person with a trained individual really helped him to select the best health care plan for us. He is using this process again this year as his resource because our family's health care needs have changed.